Jobs suddenly remain queued indefinitely
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Hi,
I am trying to run a multiport simulation. S4L is successfully writing the input files but afterwards the jobs all remain queued and nothing happens. No special output appears in the log or the console. This also happens if I create a clone of a previously working simulation; the clone is not running. What could be the issue?
Thanks!
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P parsley marked this topic as a question
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Hi @parsley
Are you running this simulation on GPU card(s)? If so, could you please try running it on the CPU instead (by selecting the Software kernel) and let us know if it works? If the issue occurs only when using GPUs, it’s possible that Ares is no longer recognizing the GPU devices. Possible reasons include:
• An incorrect or incompatible GPU driver version, possibly due to a system update
• Faulty GPU hardware
We will contact you to investigate the issue together. We will check the driver version currently in use and correct it if necessary. Thanks. -
Hi,
thank you for the reply. I think this may indeed be the issue. The simulation seems to start running fine when I use the Software kernel. I then tried running the Dipole Antenna example with aXware and it also failed, while it works without GPU.
While the log shows my GPU:OpenGL view 4.6.0 NVIDIA 536.67[Quadro GV100/PCIe/SSE2], backwards compatible, 8 multi-samples
GPU: Quadro GV100
Vulkan view 0.1.3.242[Vulkan - Quadro GV100 (2249244672)], 8 multi-samples
13:57:58] Checking out license feature 'MODELING', expiring the 1-nov-2025, version 1.3, (1).
produced by Sim4Life version 8.2.0.16876
to local Ares successfully established.
14:07:39] Checking out license feature 'POSTPRO', expiring the 1-nov-2025, version 8.2, (1),It is not showing up as in the S4L documentation when I open Ares, see attachment.
In case it helps, I also ran the Acceleware Diagnostic Tool and it looked fine (see attachment).
