Platform crashes

[Andrei]

Hi, during the creation of a voxel scene, the following errors:

ERROR: PdhEnumObjectItems failed
ERROR: Failed to get physical disc instances

When analyzing a successful simulation in the Slice viewer when analyzing a successful simulation in the editor, the entirewhen analyzing a successful simulation in the editor, the entire platform crashes. Can You help me?

[ofli]

Hi @Andrei
Were you running Sim4Life locally or remotely on another machine? We will contact you to gather more details about the PC you're using (e.g., RAM, graphics card, and whether Vulkan or OpenGL is being used) and assist you in resolving the issue.

[Andrei]

Hi! . Thanks for the quick response. Calculations are performed on a local dual-processor workstation. The attached file contains the configuration and driver versions.

[Andrei]

When analyzing a successful simulation in the Slice viewer when analyzing a successful simulation in the editor, the entirewhen analyzing a successful simulation in the editor, the entire platform crashes. Our workstation passes all tests including memory. What settings can you recommend to be able to conduct analysis. You can see through Any Desk. Can You help me?

[Andrei]

Hi, Sorry to bother You. IN ATTACHED VIDEO SHOWS WHAT HAPPENS AFTER CLICKING THE OPTION "CREATE PLOT" AND THE SYSTEM CRASHES. The workstation and memory have been tested, all without errors. Can one of the service engineers help?

Kind regards,

Thank you,

Andrei

Andrei Churakov
MD,PhD, Associate Professor of the Department of Electronic Engineering and Technology
BSUIR
E-mail: anchurakov@bsuir.by