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ZMT zurich med tech

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  2. Sim4Life
  3. Installation & Licensing
  4. Error message when starting Sim4Life

Error message when starting Sim4Life

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  • P Offline
    P Offline
    Paul_fgp
    wrote on last edited by
    #1

    hello
    I would like to know if you can help me

    When starting the program and loading the DUKE model in sim4life Version.7, the program becomes slow and the message "The application is busy, please wait" appears from time to time.

    I was thinking that maybe there is an option to enable the graphics card or the processor cores because I am working on a server but I can't find where to do that.

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    • B Offline
      B Offline
      brown
      ZMT
      wrote on last edited by
      #2

      Sim4Life should automatically detect if you have a supported GPU. When you launch Sim4Life, what does it say in the 'Console'? There should be a message about OpenGL/Vulkan initialization. It could be that you don't have sufficient memory.

      P 2 Replies Last reply
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      • B brown

        Sim4Life should automatically detect if you have a supported GPU. When you launch Sim4Life, what does it say in the 'Console'? There should be a message about OpenGL/Vulkan initialization. It could be that you don't have sufficient memory.

        P Offline
        P Offline
        Paul_fgp
        wrote on last edited by
        #3

        @brown I don't think it's the memory because it is installed on a 1 TB solid disk server with 256 GB of RAM and an NVIDIA Tesla T4 graphics card.
        The message I get is related to the "counters", the following errors refer to them not being executed or something similar.
        I still don't know how to solve that problem.
        I don't know if you know anything about this issue how to solve it.

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        • B brown

          Sim4Life should automatically detect if you have a supported GPU. When you launch Sim4Life, what does it say in the 'Console'? There should be a message about OpenGL/Vulkan initialization. It could be that you don't have sufficient memory.

          P Offline
          P Offline
          Paul_fgp
          wrote on last edited by
          #4

          @brown counters.jpeg

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          • H Offline
            H Offline
            halder
            ZMT
            wrote on last edited by
            #5

            This is windows configuartion related issue. You might not have access to log counter data, try logging in as an administrator. Later you can add user to the Performance Logs User Group. Look at this page for more details: https://learn.microsoft.com/en-us/windows/win32/perfctrs/limited-user-access-support

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